While dozens of channels fall under the umbrella of ‘social media’, all of them are actually quite different. Sure, the premise is more or less the same for each. But what about the finer details that set them apart? Every channel is unique — helping you reach your audience and engage [...]
Did you know the hashtag was first used to categorise images, messages and videos in 1988? But the symbol didn’t truly gain importance in social media communications until 2007, when Chris Messina posted the first hashtag on Twitter. In 2009, Twitter officially adopted the hashtag with #FF (FollowFriday) as a [...]
You may think you have a good idea of who your customers are, but are you sure you’re not just blindly filling in the gaps with assumed information? Do you know what they enjoy doing in their free time? Where they like to shop? How much they earn? Which devices [...]
In the business (and marketing!) world, we often talk a lot about customer acquisition. But what about customer retention? We get it — there’s just something a bit sexier about new business. Gaining a new customer is always satisfying. It earns you high fives (pre-COVID, of course) in the boardroom, [...]
It’s safe to last year didn’t quite go to plan. But while we’d all love to bid adieu and leave 2020 well and truly in the past, it’s important to take stock of what we learned from it and how these learnings might shape the year ahead. So, what are [...]
If your customers are other businesses, it means they don’t care about social media — right? So, why bother making it a part of your digital marketing strategy for 2021? We’ll let you decide if you’re better off without, with our seven reasons why you might want to steer clear [...]
Try to target everyone, and you’ll inevitably end up targeting no one. It’s practically impossible to run a successful digital marketing campaign if you haven’t segmented your audience into manageable chunks. Who are they? What do they do in their spare time? Where do they live? When are they online? [...]
Yep, we said it... the dreaded C-word. Of course, there’s also another C-word occupying many businesses’ thoughts this year. With everything that’s going on with COVID, Christmas probably isn’t top of your priority list. But despite what the grinches out there might say, Christmas is definitely not cancelled this year. [...]
How well do you really know your business? Do you know which derivative of your logo to use on a pink background? Have you got a preferred font for PowerPoint presentations? Would you be able to look at a range of social posts and pick out the ones from your [...]
For the final instalment in our ‘YBOL’ blog series, we’re focussing on search engine optimisation (SEO). SEO refers to the way online searchable content is presented to offer the best results and experience to the user. While it’s transferrable across all search engines, the default for most internet users is [...]
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